Quality assurance (QA)
and mobile application support (SLA)
and mobile application support (SLA)
Quality assurance (QA)
and mobile application support (SLA)
and mobile application support (SLA)
An app release is the moment when a business
begins to lose or earn money
Errors, crashes, payment failures and negative reviews
directly affect installations, revenue and reputation
begins to lose or earn money
Errors, crashes, payment failures and negative reviews
directly affect installations, revenue and reputation
QA and SLA support is a comprehensive service
for mobile application support,
within which:
for mobile application support,
within which:
QA and SLA support is a comprehensive service
for mobile application support,
within which:
for mobile application support,
within which:
We take technical responsibility
for the stability of the application
for the stability of the application
We guarantee response and correction times
Preventing critical errors
before users see them
before users see them
We keep the application
up to date and working
up to date and working
You are buying not “hours” or one-time edits, but a controlled service with results
The service is suitable if:
The service is suitable if:
1
the application has already been published
in the App Store / Google Play
in the App Store / Google Play
2
the product is used by
real users
real users
3
you don't want to keep
a permanent support team
a permanent support team
4
it is important to meet deadlines
and stability of work
and stability of work
5
the application affects sales, loyalty or reputation
QA: so that users
do not see errors
We carry out regular quality control:
- testing key user scenarios
- checking operation on popular devices
and OS versions - identifying bugs and bottlenecks to user complaints
- regression testing after updates
SLA support: clear deadlines and responsibilities
We fix the conditions in the SLA:
- response time to requests
- task priorities
(critical/important/planned) - time frame for troubleshooting
- format and scope of support
Услуга поддержки:
What is included in the support service
Depending on the selected package:
- fixing bugs and crashes
- support for client and server logic
- control of payments and integrations
- updates for new versions of iOS and Android
- help with publishing and updates in stores
- technical product consultation
Ready to discuss your project?
Ready to discuss your project?
+1 (945) 419-0461
logion@logion-mobile.ru
Moscow, st. Panfilova 4k1